Product End of Support/End of Engineering Schedule

Pulse Secure Virtual Traffic Manager (vTM)

Pulse Secure vTM Software Support

EOE date: EOE is the date when the software is no longer actively supported by Engineering. Update releases (e.g. service, minor) will no longer be created for major software releases (“X.Y”) that have reached the EOE milestone. After the EOE date but before the EOS date, existing software service or minor releases remain posted for download but support will be limited to investigation and troubleshooting in an attempt to provide solutions and workarounds. EOS date: EOS date is the end of support date – support is no longer provided after this date.

GA: As used below, refers to a release of software that is generally available (commonly denominated by the first two numbers in the release identifier (“x.yR1”). “Release” does not refer to a minor or service release.

Minor: Minor release refers to a release of software (commonly denominated by the first two numbers in the release identifier (“X.YrN”) followed by rN notation, where rN denotes the Nth release following a major R1 release), and comprises of fixes, as well as general maintenance of the major software release. Customers are expected to upgrade to R releases when available, as engineering fixes are provided on the R release, not base release. The EoE and EoS dates for R releases follow the base release timelines. For example, x.yRn will EoE at the same time as x.y.

Pulse Secure virtual Traffic Manager EOE/EOS Dates

EOE date: The date twelve (12) months after first general availability date or thirty-six (36) months after first general availability date for LTS (Long Term Support).

End of Engineering and End of Support Schedule for Pulse Secure virtual Traffic Manager

Product FRS Date End of Engineering End of Support
8.0 October 26, 2011 July 28, 2015 October 28, 2015
8.1 January 20, 2012 July 28, 2015 October 28, 2015
9.0 June 18, 2012 July 28, 2015 October 28, 2015
9.1 December 11, 2012 July 28, 2015 October 28, 2015
9.2 May 6, 2013 July 28, 2015 October 28, 2015
9.3 June 24, 2013 July 28, 2015 January 28, 2016
9.4 September 30, 2013 July 28, 2015 January 28, 2016
9.5 December 9, 2013 July 28, 2015 January 28, 2016
9.6 March 17, 2014 July 28, 2015 January 28, 2016
9.7 August 4, 2014 August 4, 2015 February 4, 2016
9.8 September 22, 2014 September 22, 2015 March 22, 2016
9.9 (LTS Release) January 6, 2015 January 6, 2018 January 6, 2019
10.0 April 13, 2015 April 13, 2016 April 13, 2016
10.1 July 22, 2015 July 22, 2016 July 22, 2016
10.2 October 26, 2015 October 26, 2016 October 26, 2016
10.3 December 14, 2015 December 14, 2016 December 14, 2016
10.4 (LTS Release) March 29, 2016 March 29, 2019 March 29, 2020
11.1 October 17,2016 October 17,2017 October 17,2018
17.1 January 23, 2017 January 23, 2018 January 23, 2019
17.2 (LTS Release) May 22, 2017 May 22, 2020 May 22, 2021
17.3 July 3, 2017 July 3, 2018 July 3, 2019
17.4 October 9, 2017 October 9, 2018 October 9, 2019
18.1 May 2, 2018 May 2, 2019 May 2, 2020
18.2 (LTS Release) August 1, 2018 August 1, 2021 August 1, 2022
18.3 November 26, 2018 November 26, 2019 November 26, 2020
19.1 April 29, 2019 April 29, 2020 April 29, 2021
19.2 (LTS Release) July 15, 2019 July 15, 2022 July 15, 2023

*Additional restrictions and limitations apply to support for software and such support may be cancelled or changed without notice. Contact your sales representative for more information.