MAG Series Hardware Dates & Milestones
The following Pulse MAG Series Appliances, that support Pulse Connect Secure and Pulse Policy Secure, have all been announced as End of Life (EOL). The End of Support (EOS) milestone dates are published below.
Impacted Product Part Numbers
| Part Number | Product Description |
|---|---|
|
MAG2600 |
Pulse Secure Gateway 2600 Base System |
|
MAG4610 |
Pulse Secure Gateway 4610 Base System, Fixed Config, Connect Secure/Policy Secure |
|
MAG6610 |
Pulse Secure Gateway 6610 Base System, Chassis + AC PS |
|
MAG6611 |
Pulse Secure Gateway 6611 Base System, Chassis + AC PS |
|
MAG-SM160 |
Pulse Secure Gateway Application Blade 160, Connect Secure/Policy Secure |
|
MAG-SM360 |
Pulse Secure Gateway Application Blade 360, Connect Secure/Policy Secure |
|
MAG-RK1U |
Pulse Secure Gateway 6610 Rack Kit, 1RU |
|
MAG-RK1U2 |
Pulse Secure Gateway 46XX Rack Kit, 1RU x 2 units |
|
MAG-RK1U4 |
Pulse Secure Gateway 2600 Rack Kit, 1RU x 4 units |
|
MAG-RK2U |
Pulse Secure Gateway 6611 Rack Kit, 2RU |
|
MAG-CM060 |
Application Gateway Chassis Management Card 060 |
|
MAG-FT060 |
Pulse Secure Gateway 66XX Fan Tray |
|
MAG-HD060 |
Spare Hard Drive, SATA 1 – in tray |
|
MAG-PS260 |
Pulse Secure Gateway 2600 AC Power Brick |
|
MAG-PS661 |
Pulse Secure Gateway 6610 AC Power Supply (560W AC) |
|
MAG-PS662 |
Pulse Secure Gateway 6611 Power Supply (750W AC) |
|
BOX-MAG**** |
Shipping Container (spare) for MAG Appliance and Accessories (BOX-MAG26XX, BOX-MAG-46XX, BOX-MAG66XX, BOXMAGSM) |
End of Life Milestones and Dates
| Milestone | Definition | Date |
|---|---|---|
|
End of Life Notification |
The date the document announcing End of Order through End of Support of a product is distributed to the general public. |
11-Jul-16 |
|
End of Order (EOO) |
The last day to order the product through Pulse Secure, i.e. End of Sale. The product is no longer for sale after this date |
31-Dec-16 |
|
First Service Step-down |
The available services offerings for the hardware product will be capped at Next-day and Next-day Onsite support. Same-day and Same-day onsite support will be discontinued |
31-Dec-18 |
|
End of Engineering for Software (EOE) |
Beyond this date Pulse Secure no longer commits to providing engineering support. Critical must-fix security patches are provided, for an approximate period of 12 months, after this date. |
11-Oct-18 (Critical must-fix security patches are provided until December 31, 2019) |
|
Last Service step-down |
The available services offerings for the hardware product will be capped at Return-to-Factory (RTF). Next-day and Next-day Onsite support will be discontinued. This is also the last date to order a full year contracted service for the product. 12 months after this date, limited support will be offered on a per-incident, non-contracted basis, at the discretion of Pulse Secure. |
31-Dec-20 |
|
End of Support |
Last date to receive contracted service for the product. After today, limited support will be offered on a per-incident, non-contracted basis, at the discretion of Pulse Secure. |
31-Dec-21 |
1 "major release," is defined by a change in the software release version number e.g. Pulse Connect Secure 8.2 to Pulse Connect Secure 8.3 is a major release.