The following Pulse MAG Series Appliances, that support Pulse Connect Secure and Pulse Policy Secure, have all been announced as End of Life (EOL). The End of Support (EOS) milestone dates are published below.
Pulse Secure Gateway 6610 AC Power Supply (560W AC)
Pulse Secure Gateway 6611 Power Supply (750W AC)
Shipping Container (spare) for MAG Appliance and Accessories (BOX-MAG26XX, BOX-MAG-46XX, BOX-MAG66XX, BOXMAGSM)
End of Life Milestones and Dates
End of Life Notification
The date the document announcing End of Order through End of Support of a product is distributed to the general public.
End of Order (EOO)
The last day to order the product through Pulse Secure, i.e. End of Sale. The product is no longer for sale after this date
First Service Step-down
The available services offerings for the hardware product will be capped at Next-day and Next-day Onsite support. Same-day and Same-day onsite support will be discontinued
End of Engineering for Software (EOE)
Beyond this date Pulse Secure no longer commits to providing engineering support. Critical must-fix security patches are provided, for an approximate period of 12 months, after this date.
(Critical must-fix security patches are provided until December 31, 2019)
Last Service step-down
The available services offerings for the hardware product will be capped at Return-to-Factory (RTF). Next-day and Next-day Onsite support will be discontinued. This is also the last date to order a full year contracted service for the product. 12 months after this date, limited support will be offered on a per-incident, non-contracted basis, at the discretion of Pulse Secure.
End of Support
Last date to receive contracted service for the product. After today, limited support will be offered on a per-incident, non-contracted basis, at the discretion of Pulse Secure.
1 "major release," is defined by a change in the software release version number e.g. Pulse Connect Secure 8.2 to Pulse Connect Secure 8.3 is a major release.