Pulse PSA End of Life Milestones and Dates

End of Life Milestones and Dates

Product End of Sale
Announced
End of Sale
Date
Last Date
to Convert
Warranty
Last Day
for Same
Day
Support
Last Day
to Order
3yr
Support
Renewal
Last Day
for Next
Day
Support
End of
Engineering
Support
Last Day
to order
1yr Support
Renewal
End of
Support / End
of Life
Last
Supported
Version
PSA 300c 7/13/2022 1/15/2023 1/15/2023 6/30/2024 12/23/2022 12/23/2025 6/30/2024 12/23/2024 12/23/2025 9.1R18
PSA 3000 7/13/2022 1/15/2023 1/15/2023 6/30/2024 12/23/2022 12/23/2025 6/30/2024 12/23/2024 12/23/2025 9.1R18
PSA 5000 7/13/2022 1/15/2023 1/15/2023 6/30/2024 12/23/2022 12/23/2025 6/30/2024 12/23/2024 12/23/2025 9.1R18
PSA7000c

PSA7000f
7/13/2022 1/15/2023 1/15/2023 6/30/2024 12/23/2022 12/23/2025 6/30/2024 12/23/2024 12/23/2025 9.1R18
PSA 3000-V 7/13/2022 1/15/2023 N/A N/A 12/23/2022 N/A 6/30/2024 12/23/2024 12/23/2025 9.1R18
PSA 7000-V 7/13/2022 1/15/2023 N/A N/A 12/23/2022 N/A
6/30/2024
12/23/2024 12/23/2025 9.1R18

Definition of Terms

Milestone Definition Date
End of Life Notification The date the document announcing End of Order
through End of Support of a product is
distributed to the general public.
July 15,2022
End of Order (EOO) The last day to order the product through Ivanti,
i.e. End of Sale. The product is no
longer for sale after this date.
January 15,2023
First Service Step-down The available services offerings for the hardware
product will be capped at Next-day and Next-day
Onsite support. Same-day and Same-day onsite support
will be discontinued.
June 30,2024
End of Engineering for Software (EOE) Beyond this date Ivanti no longer commits to
providing engineering support. Critical must-fix
security patches are provided, for an
approximate period of 12 months, after this
date.
June 30,2024
End of Support (EOS) Last date to receive contracted service for the
product. After today, limited support will be
offered on a per-incident, non-contracted basis,
at the discretion of Ivanti.
December 23,2025