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We provide the industry's fastest response time for P1 cases. In addition, we empower customers to escalate issues to our global management team from a single click on our support site.

Security Advisory Alert (Updated April 20th, 2020):

We recently updated the Security Advisory for CVE-2019-11510 in response to the alert AA20-107A issued by the US-CERT on April 16, 2020. Please review the Post-Upgrade Recommendations section in the link SA44101 for more information.

 

COVID-19 Support Alert:

Please visit KB44390 for regular updates on Pulse Secure Support in response to the Corona Virus (COVID-19) pandemic.

Learn more about our Pulse Cares program and steps we have taken to ensure business continuity and employee welfare.

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Need Platinum Support for Your Mission Critical Deployment?

Pulse Secure offer premium support services with faster SLAs, skip tier support, and preventive maintenance services.

Pulse Secure Support helps you maintain your Secure Access deployment and provides rapid response for issue resolution. Our support centers are conveniently located in APAC, EMEA, and North America to provide local language support to customers and partners globally.

We offer different levels of support based on your needs and the complexity of your Secure Access deployment.