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We provide the industry's fastest response time for P1 cases. In addition, we empower customers to escalate issues to our global management team from a single click on our support site.

Security Best Practice and Recommendations (Updated March 31, 2021):

Ivanti released a new Ivanti Integrity Checker Tool as well as a security enhancement to augment the current protective measures while further enabling customers to quickly pinpoint unusual activity. For further information on the enhancements, please visit our Quick Start Guide KB44755 and Customer FAQ KB44764.

Ivanti recommends that customers deploy the latest version of Pulse Secure software (9.1R11.4) for their use case and to include password update frequency in their corporate security policy. For more information on security best practices please visit Our Technical Bulletin.

 

Security Advisory Alert (Updated April 19th, 2021):

We recently updated the Security Advisory for CVE-2021-22893. Please visit SA44784 for more information.

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Need Platinum Support for Your Mission Critical Deployment?

Pulse Secure offer premium support services with faster SLAs, skip tier support, and preventive maintenance services.

Pulse Secure Support helps you maintain your Secure Access deployment and provides rapid response for issue resolution. Our support centers are conveniently located in APAC, EMEA, and North America to provide local language support to customers and partners globally.

We offer different levels of support based on your needs and the complexity of your Secure Access deployment.